Staff need some structured time and a process to reflect on their work.
This is traditionally done in individual sessions, with a senior staff member being the supervisor to other workers or with an outside coach or mentor.
Peer Learning Circles can be conducted in specific teams or in mixed groups from across the organisation.
The Groupwork Institute of Australia has developed a structured process for work practice reflection, challenge and support (Peer Learning Circles), which have been introduced to a variety of organisations over the last few years. These have been a great success with people reporting strengthened practice skills, greater sense of trust and team spirit.