Emotional Intelligence is the capacity to be ‘bold’ – to speak up, to share our ideas, take risks and use our full potential. It gives us greater strength to appropriately respond to workplace pressures and challenges and helps build robust, collaborative relationships.

Our experience shows that building actual emotional intelligence is vital to maximise effective workplace performance.

This includes:

• Self Awareness
• Awareness of Others
• Generosity of Spirit
• Communicating Across our Differences
• Understanding Power Rank and Diversity
• Holding the Big Picture
• Self Care